FAQ
Here are the answers to our most often asked questions.
Accessibility
Pheedloop provides a number of accessability features which are integrated into the event platform with an accessibility icon at the top right of the virtual event screen:
Screen Reader and Keyboard Optimization
Font Adjustments
Colour Adjustments
Animations
Content Highlighting
Audio Muting
Built-in Search
Dedicated Profiles
Multiple Languages
Airport Shuttle Services
Information about the Kelowna Airport Shuttle may be found here.
Awards
Each year at the Member Appreciation Dinner (formerly the President’s Dinner) , a number of awards are presented to individuals who have made significant contributions to service and community.
Information on the Awards may be found on the MISA BC website. The Spirit of Innovation Award is presented immediately following the Municipal Showcase on Thursday.
Code of Conduct
MISA BC is dedicated to maintaining an environment that respects and supports the dignity of all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at its hosted events.
You may find the Code of Conduct in its entirety on the MISA BC website. https://www.misa-asim.ca/page/BC_Conduct
Conference Name Badges
Each registrant receives a conference name badge upon arrival at the Fall Conference. Badges must be worn at all times in order to gain entry into the daytime conference spaces, for all meals, and for all social events. This requirement is enforced at all times.
Conference Venue
Delta Hotels by Marriott Grand Okanagan Resort
1310 Water Street, Kelowna BC
V1Y 9P3
250-763-4500
Contact Us
Questions about the Fall Conference are always welcome. You may reach members of our team at any time by email.
Event Manager
Linda Hunter – registration@misa.bc.ca
Registration, Schedule, Speaking Sessions, Virtual Event, and General Information
Exhibit Manager
Carolyne Taylor – exhibit@misa.bc.ca
Exhibitor Information
Sponsorship Director
Jessey Raybould – sponsorship@misa.bc.ca
Sponsorship Opportunities and Benefits
Membership
Alisha Mass – membership@misa.bc.ca
Conference Chair and VP of MISA BC
Christina Crabtree – fallconferencechair@misa.bc.ca
President of MISA BC
Jason Birch – president@misa.bc.ca
COVID-19 Information
We continue to adhere to Provincial Health Guidelines.
At our Registration Desk:
- we have a limited number of test kits available.
- we have a limited supply of individual hand sanitizer and masks.
- we have a supply of coloured stickers (red, yellow, green) available to add to your name badge to indicate to others, your level of comfort with human touch and personal space.
More information:
Marriott International – Commitment to Clean
https://clean.marriott.com/
Current Health Orders and Restrictions
https://www2.gov.bc.ca/gov/content/covid-19/info/restrictions
Dietary Needs & Restrictions
If you did not indicate any dietary needs, restrictions or food allergies on your registration form, or you need to make changes to the information you supplied on your registration form, please reach out to Linda Hunter at registration@misa.bc.ca.
It is the responsibility of each attendee to ensure that accurate information has been provided to MISA BC so that the conference food providers may do their best to ensure a safe and enjoyable meal experience for all.
Dress Code
We encourage you to dress and feel comfortable at the conference and recommend ‘Business Casual’ attire for both daytime sessions and evening events.
Two of the three evening events are offsite, and while only a few minutes walk from the Delta, we do encourage you to dress appropriately for October outdoor weather.
Environmental Responsibility
In recent years, MISA BC has undertaken an initiative to reduce the amount of consumption and waste associated with the Fall Conference. Included in these steps are eliminating printed programs, encouraging the use of personal beverage containers, reducing the amount of wasted drinking water by moving to ‘on demand’ water where available, reducing the amount of food waste from meals, and reducing packaging as well as plastic wherever possible.
Read about Marriott’s Go Green Travel Green initiatives.
Exhibitors
Install/Move In Time is:
TBD
Exhibit Hall Open Hours are:
Tuesday, October 3rd from 10 am to 3 pm and from 6.30 pm to 7.30 pm at the Member Appreciation Reception (hosted inside the Exhibit Hall)
Thursday, October 5th from 10 am to 3 pm
Teardown/Move Out Time is:
TBD
Advance Shipping MUST BE DONE through Showtime. The Delta will not accept or store any boxes/materials shipped directly, prior to event day.
Reach out to Carolyne Taylor, Exhibit Manager at exhibit@misa.bc.ca with questions.
Giving Game
How it Works
THE GIVING GAME is designed to engage our Municipal attendees, both in person and virtually, at speaking sessions, activities, and in the Exhibit Hall.
Exhibitors are provided with a Gamification Code which Municipal attendees may ask for when visiting Exhibitor Booths, in order to claim one of several prizes; a chance to give back to their local community with a charitable donation.
Additional codes will be made available throughout the Conference at various events, sessions, and surprise locations.
Donation Criteria
- Is a registered charity or charitable society in British Columbia
- Must directly serve and benefit those living in British Columbia
- Must comply with the MISA BC Code of Conduct and the Objectives/Vision/Mission for MISA BC
- Must be approved by the MISA BC Fall Conference Committee
Prizes
11 total prizes for codes
- 1 FIRST place prize worth $1000 donation – $1000
- 3 SECOND place prizes worth $500 donation each – $1500
- 6 THIRD place prizes worth $250.00 donation each – $1500
- 1 BONUS raffle prize – raffled off to a randomly chosen participating attendee – $500
MISA BC is pleased to support local organizations that give back to their communities with The Giving Game and is grateful to our members who select such worthy recipients in their municipalities.
Independent Events - Associate Hosted
We appreciate that our valued associate partners, will want to find ways to connect privately with your most valued stakeholders during the conference.
Please help us avoid past disappointments around food waste and under-subscribed sponsored sessions by ensuring that any private client events you organize outside of the conference do not conflict with our regularly scheduled conference program.
There are a few windows of free time during a rather full schedule. We encourage you to host your private client events:
- on Monday after our Tours and before our Welcome Receptions, from 5.30-6.30 pm.
- on Tuesday, following our Speaking Sessions and prior to our Membership Appreciation Reception, from 5-6.30 pm.
- On Wednesday after our SGM and prior to our evening event at the BNA, from 5.30-7.30 pm.
If you choose to make use of the windows that have conference activities immediately following, please take responsibility for concluding your event with enough time for your clients to return to the scheduled program activities.
We also ask that when inviting your clients you do not include MISA BC branding or language that implies affiliation or endorsement, and that you connect directly with them without using MISA BC platforms.
Your understanding and consideration of our request are greatly appreciated
Internet
SSID = MISA BC
Password = MISABC23!
Luggage (Thursday)
As many of our attendees will be checking out of the Delta on Thursday morning, we invite you to store your luggage with the Bell staff until the end of the day.
Please remember to label every piece of luggage that you store, with your contact information.
Pheedloop Go! Event App
The Pheedloop Go! event app is available for all platforms, including native Android, iOS, and all web browsers. The experience is uniform across all platforms.
The app includes all of the relevant event information along with a scanning function that allows attendees to scan each other’s badges, for exhibitors to scan booth visitor badges, and for MISA BC staff to scan for speaking session attendance.
The app is most beneficial for ‘in-person’ attendees.
Download the app and search for ‘2023 MISA BC Fall Conference’ . Available April 3rd, 2023
Photography - Head Shots
MISA BC is pleased to include Stephanie Rae Hull of Centric Photography once again to capture our best conference moments.
Stephanie will be available in the Exhibit Hall to take headshots during the times listed below.
Tuesday – 10 am to 11 am, 12 pm to 1 pm, and 6.30 pm to 7 pm
Thursday – 10 am to 11 am, 12 pm to 1 pm
Virtual Conference on Pheedloop
Conference Registration opens on April 3rd for both in-person and online attendees.
Early Bird pricing for in-person registration is in effect from April 3rd through June 30th.
Water Conservation
In our continued effort to encourage the reduction of water wastage, we will be providing fewer water glasses at breaks and meals, along with a limited number of pre-poured pitchers of water.
Attendees are encouraged to pour as they need, and we strongly encourage everyone to bring their own personal beverage containers.
Thank you for helping us conserve.
What Does my Delegate Pass Include
A full Delegate Pass includes Monday Tour options, all conference programming (sessions), all meals, and evening social events.